Privacy Policy

Last Updated: September 28, 2025

Introduction

GlossAi Ltd., d/b/a Dig‎ (the “Company“, “We” or “Us”) is dedicated to protecting your privacy rights and making our practices regarding the processing of your Personal Data (as defined below) more transparent and fair. This Privacy Policy (“Privacy Policy”) was designed to help you understand the information we collect, store, use and share about you. Please note that parts of this Policy may not be applicable to you, depending on the jurisdiction in which you reside and the applicable laws. This Policy is integrated into and forms part of our Terms of Use:  https://dig.ai/terms-of-use (“Terms“).

Please read this Privacy Policy carefully, so you can understand our practices and your rights in relation to Personal Data. For the purposes of this Policy, “Personal Data” means any information that can be used, alone or together with other data, to uniquely identify any individual.

You are not required by law to provide us with your Personal Data and the provision of Personal Data is made at your own free will and consent, however, you agree that without providing the information, we may not be able to provide you with the services, in whole or in part.

To the extent that you provide us with Personal Data regarding third parties, you undertake to inform such third parties of the provisions of this Privacy Policy and to obtain their consent.

1.    What Types of Data We process and our lawful grounds

a.    Account Information:

We may provide you with access to our platform or other software which we may license (collectively: “the Platform“). If you choose to create an account for the use of the Platform, we collect the following information:  full name, email address, IP address and username. We will also collect any other information you voluntarily choose to provide us with as part of the account opening process or use.       
Our lawful basis for processing this information is the performance of a contract or our legitimate interest.

b.    Payment Information:

When you make a purchase related to any of our services, you will be required to provide us with your billing information. The information you will need to submit depends on which billing method you choose. Our lawful basis for processing this information is the performance of a contract or our legitimate interest.

c.    Usage Information:

Apart from the Platform, we also operate operates the website https://dig.ai/, its subdomains and its related features (“the Website”).

When you visit our Website, we collect technical information about your interaction with our Services. Such information includes geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) as well as other information which relates to your activity in the Services. Our lawful basis for processing this information is the performance of a contract or our legitimate interest.

d. Job applicants

if you choose to apply for a job at our Company , in addition to the Personal Data collected from a Website visitor, as described above, we will also collect additional Personal Data which you may choose to include in your CV, cover letter or other communications with us (such as interviews, additional materials and so on), such as previous work experience, certifications, references and so on. Our lawful basis for processing this information is the performance of a contract, compliance with legal obligations or our legitimate interest.

e. Communication Information

You may contact us through various channels (our Website, Platform, email, physical conferences) for various purposes, such as support, chat, general inquires and so on. When you contact us, we collect the Personal Data you provide us. This includes your name, email address and any other information you choose to provide. Our lawful basis for processing this information is the performance of a contract or our legitimate interest. 

f. Data from other sources

We may receive Personal Data associated with you from other sources such as:

• Third party lead generation companies – such data would usually include basic contact information and in some cases, information on your company name;
• Publicly available information which you post on social media – such data may include your user name, name, appearance and other information which you choose to include in your posting on the social media site.

Our lawful basis for processing this information is our legitimate interest.

2.    Why We Process Your Personal Data?

(a) Provision of our services; support. We use your Personal Data, such as your name and email address, to provide you with our services and provide customer support. This includes, for example, allowing you to log-in or responding to your inquiries. We process publicly available personal data from online sources including social media platforms and other publicly accessible websites. In order to analyse this data to identify patterns, sentiments, and trends relating to products, services, etc. such processing is carried out for the purpose of providing our customers with insights.

(b) Payments. We collect from our third-party payment processors certain information about your payment instruments, for the purposes of filling order and transaction, connecting your payment method to your account on the Services, billing and sending invoices.

(c) Improve our Services. We collect and analyse information about you and your usage of our Services for the purposes of usability, quality, functionality and effectiveness of our Services, including debugging to identify and repair errors and undertaking internal research for technological development and demonstration.

(d) Recruitment and job application management. If you apply for a position at our Company, we process your Personal Data to assess your application, contact you during the recruitment process, and maintain internal records related to open and past job applications.

(e) Auditing. related to counting ad impressions of unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with relevant specification and standards.

(f) Marketing and Advertising. We may use Personal Data in order to provide you with advertisements when you visit our Website or Platform, including personalized and non-personalized advertising, in short-term, transient use, shown as part of a your current interaction with us. Subject to your consent, we may also send you marketing communications.

(g) Integrity. We process certain information about you and your usage of our services in order to keep the integrity and security of our services, prevent fraud, identify your identity and enforce our policies.

(h) Compliance with applicable laws; assistance to law enforcement agencies. We process your personal data in order to comply with our legal obligation under applicable laws.

3.    With Whom we Share your Data?

Other than as specifically listed below, we do not sell, share, license, or otherwise make available Personal Information to data brokers or other third parties for their independent commercial purpose. Sharing of Personal information is strictly limited to the purposes described in this policy and carried out in accordance with applicable data protection laws.

(a)  Service providers:

Our service providers work on our behalf,  and need access to certain Personal Data in order to provide their services to us. These include service providers of the following services: hosting / storage, email distribution and monitoring, authentication, marketing automation, logging and monitoring, data enrichment, sales engagement and automation, analytics and business intelligence, cookies and other targeting and re-targeting vendors, data and cyber security services, billing and payment processing services, fraud detection and prevention services, risk management, session recording and remote access services, and our legal and financial advisors and document management.

(b)  Compliance with laws and assistance to law enforcement agencies:

We will disclose some data about you if we are requested to do so by government or law enforcement officials. The disclosure will be made in our sole discretion, as we believe it necessary or appropriate to respond to claims and legal procedures (including but not limited to subpoenas), to protect our or a third party’s property and rights, to protect the safety of the public or any person, or to prevent or stop any activity we consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable. We also may be required to disclose an individual’s Personal Data in response to a lawful request by public authorities, including meeting national security or law enforcement requirements.

(c)  Auditors and advisers:

We share your data with our external auditors, advisors and professional service providers (e.g. lawyers, accountants, insurers etc.) for ensuring our compliance with regulatory requirements and industry standards, auditing, managing disputed etc.

(d)  Mergers and acquisitions:

We will transfer, sell or otherwise share your data in case of entering into a business transaction such as a merger, acquisition, reorganization, bankruptcy, or sale of some or all of our assets.

4.    Your rights

Depending on the jurisdiction in which you reside, you may have certain rights under relevant applicable laws regarding the collection and processing of your Personal Data. To the extent these rights apply and concern you, you can contact us via the contact details available below and ask to exercise the following rights:

• Rights of access to your Personal Data;
• Right of data portability;
• Right of rectification;
• Right of deletion/erasure;
• Right to restriction or objection to processing;
• Right to withdraw your consent;
• Right to limit use and disclosure of your sensitive Personal Data;
• Right not to be subject to automated decision making;
• Right to non-discrimination;
• Right to lodge a complaint and appeal our decisions.  

All requests, complaints or queries may be addressed to the Company to the following email address: privacy@Dig.ai. We will consider any requests, complaints or queries and provide you with a reply in a timely manner.  To the extent you feel unsatisfied with our response to your request to exercise your rights, you also have a right to address the applicable regulator in your jurisdiction, based on the laws in your jurisdiction.

Please note that these rights are not absolute, and may be subject to the relevant applicable laws, our own legitimate interests and regulatory requirements.

5.    International Data Transfers

Please note that our business operations, as well as those of our trusted partners and service providers, are located around the world. Any information that we collect (including your personal information and Publicly Available Information) may therefore be stored and processed in various jurisdictions, including countries that may not provide the same level of data protection as the country where you reside.

Where we process your Personal Data in such jurisdictions, the transfer of personal data is done in accordance with applicable data protection laws and applicable legal mechanisms, ensuring security safeguards and proper handling of your Personal Data.

6.    Minors

We do not knowingly collect or solicit Personal Data from Minors (as determined under the applicable laws where the individual resides; “Minors”). By accessing, using or interacting with our services, you certify to us that you are not a Minor. In the event that we have collected Personal Data from a Minor without verification of parental consent, we will delete that information upon discovery. If you believe that we might have any information from or about a Minor, then please contact us through the contact details available below.

If any individual believes that information regarding a minor may have been collected by us from publicly available sources, they may contact us using the details provided below. We will review and respond to such concerns in accordance with applicable data protection law.

7.    Retention

We will retain your Personal Data for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined to take into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time.

8.    Updates to this Policy

We reserve the right to change this Policy at any time. The most current version will always be posted through our Services (as reflected in the “Last Updated” heading). You are advised to check for updates regularly. By continuing to access or use our Services after any revisions become effective, you agree to be bound by the updated Policy.

9.    Contact us

If you have any further questions, please contact us by email at: privacy@Dig.ai.