You can't act 
on what you can't see

Culture today is shaped by social video and the creators behind it. Yet traditional social listening tools are unable to analyze video content and rely almost entirely on text.

Book a demo

The problem with traditional tools

They can't see inside the video

Legacy tools are limited. They weren’t built for video. They can’t interpret tone, reaction, or sentiment where meaning and intent are shaped.

They miss out on culture shifts

Trends go viral through reactions, stitches, 
and narratives. Text-based tools miss context 
and emotional direction.

They induce manual work

When tools fail, teams revert to spreadsheets and screenshots. Research becomes slow, expensive, and outdated before it reaches decision-makers.

That’s why we created dig.

to help you decode what happens on social and turn it into explainable, traceable insights in real time.

Video-first architecture

Designed for video as the core data layer, not as an add-on. dig analyzes visual, sentiment, and narrative in real time.

AI that understands meaning

Text alone can’t detect irony, satire, or visual storytelling. dig interprets narrative structures, visual cues, and context inside the video to decode what is actually being communicated.

Real-time risk detection

dig identifies emerging issues, deepfakes, counterfeits, and reputation risks as they form, before they reach the mainstream or cause damage.

Traceable and defensible insights

Every insight is linked to the original video. With dig, you can watch the source, verify the context, and confidently defend high-stake business decisions.

Enterprise-scale social intelligence

dig monitors billions of posts across platforms, languages, and regions - delivering a level of global, in-video intelligence unmatched by agencies, LLMs, or legacy tools.

dig vs. other solutions

Features

Legacy Tools

Manual search

Agencies

LLMs

Video understanding

Captions only

Limited

Surface-level

Anecdotal

Unmatched coverage

Limited

Limited

Limited

Only indexed pages

Narrative analysis

Keywords & texts

Biased

Retrospective

Hallucinates

Traceablity

Limited

Limited

Opaque

Unreliable

Time to insight

Weeks

Days

Months

Instant but unreliable

Scalabilty

none

none

none

none

Research depth

Partial

Partial

Partial & Cost-bound

Anecdotal

From guesswork to ground work

With 90%+ coverage, dig is the only way to get real, defensible understanding of what’s happening inside social video. Use dig when your decisions depend on seeing the full picture.

Clarity and reasoning

With 95% accuracy, dig delivers relevant, context-aware intelligence traceable to the source, so you can defend every decision.

Video has taken over

Trends go viral through reactions, stitches, 
and narratives. Text-based tools miss context and emotional direction.

Speedy, scalable analysis

Trends, risks, and narratives evolve in hours. You need to know as it happens. dig delivers real-time, large-scale analysis without manual work, bottlenecks, or sacrificing depth.

Got questions?
We’ve got answers.

What does dig actually analyze that other tools don’t?

In one word: video.

Traditional social listening tools analyze text around the video: descriptions, captions, comments, hashtags. 

dig analyzes what’s inside the video: visuals, speech, tone, scenes, objects, emotions, and narrative structure.

With dig, you can tell whether something is sarcasm or praise, whether the product is actually shown on screen or merely mentioned in text, and whether sentiment is positive or negative inside the video itself.

How accurate is dig’s video analysis?

dig’s in-video analysis runs at 95% accuracy across speech, visuals, emotion, and narrative classification.

That accuracy is measured against labeled datasets and continuously improved with human-in-the-loop evaluation. 

Every insight is traceable to the original video, so teams can verify exactly what the digger (the dig engine) detected.

How much of social video does dig actually cover?

dig analyzes 90%+ of social video across major platforms, including TikTok, YouTube, Instagram, Reddit, X, and Facebook.

This is not sampling. It’s continuous, large-scale in-depth analysis of billions of posts in real time.

How is this different from just asking ChatGPT, Gemini or Claude?

LLMs summarize language, but they can’t do the same for video content. They don’t see visuals and can’t catch gestures, edits, or on-screen context

They also can’t interpret irony, reaction formats, or visual storytelling - and they sometimes hallucinate patterns without access to underlying video data.

dig is not a text model guessing about video.

It analyzes the video itself and produces insights grounded in actual footage:  clickable, reviewable, and defensible - so you can make high-stakes decisions.

How fast can we get value from dig?

The short answer is MINUTES.

Once you start, you can search in natural language, explore live narratives and run deep research flows in the dig chatbot and get your answers in minutes.

Most teams are up and running in under three (3) hours. No Boolean query setup, no taxonomy building and no manual tagging needed.

What kind of teams typically use dig?

  • Brand & consumer insights teams - for culture, perception, creative direction, and trend analysis.
  • CMOs and strategy leaders - for positioning, risk, and studying the market.
  • Comms & PR teams - for crisis detection, reputation, misinformation, and narrative tracking.
  • Agencies  - for client pitch, influencer vetting, and full campaign analysis.
  • Research and analytics teams - for qualitative market and consumer research at scale, without manual coding.
  • Public sector and institutional teams - for public sentiment tracking, disinformation, threat detection, policy narratives, and trust monitoring across social platforms.

How is this different from agencies or manual research?

This isn’t faster research. It is social intelligence.

Manual video research:

  • Is slow (takes weeks to months)
  • Covers a fraction of what’s actually happening
  • Biased by what analysts chose to watch
  • Can’t be reproduced or audited at scale

dig:

  • Analyzes billions of videos in real time
  • Surfaces patterns that can’t be tracked manually
  • Produces traceable, source-linked insights
  • Eliminates the human bottleneck

How do I trace every insight back to the original source?

For any narrative, trend, or claim, you just click through to the exact posts behind it. You can see which creators drove it, understand how it spread and verify the context - in minutes.

What type of risks can dig detect?

dig detects:

  • Deepfakes and manipulated content
  • Counterfeit products and brand misuse
  • Misinformation and harmful narratives
  • Off-brand or risky creators / influencers
  • Emerging negative issues before they scale

dig analyzes what is shown and said inside the video, not just the caption - and that’s why it can detect threats that text-based systems fail to catch.

What more will I learn in a demo?

Most teams understand what they’re missing when they research their own category, brand, or audience with dig.

In a demo, you’ll see for yourself:

  • How narratives actually appear inside video
  • How insights link directly to real social videos
  • How quickly you can go from question → evidence → to decision

If your decisions depend on data - watching in-video intelligence form in real time is a game changer.