Hear what guests really think about your hotels before it hits your reputation.
Every room tour, service story, fee complaint, and loyalty rant about Hilton, Marriott, Four Seasons, Meliá, and Louvre, read and sorted into what guests actually experience at property level. Below is a live sample. Your brand gets the full read.
The stories driving the hospitality conversation.
Narratives, not hashtags. dig surfaces the meaning behind each clip, ranking the stories by momentum and breaking them down by generation.
What people really think about hospitality right now.
The complaints that haven't spread yet.
Early negative signals surfacing in guest video and comments before they reach your reviews, ratings, and reputation.
Who's actually calling the hospitality conversation.
Guest surveys tell you what people say when you ask. dig tells you what they say when you don't, room tours, service stories, and loyalty rants, sorted by sentiment across every brand and property.
Hilton, Marriott, Four Seasons, Meliá, Louvre. What their guests really think.
Each brand's dominant guest sentiment right now, in guests' own words, plus the property-level signal your reviews may not have caught.
The actions your team can take this week.
The creator to engage, the narrative to get ahead of, and the talking point that needs to be ready before the story moves.