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Live sample coverage from TikTok · Global · Asia-Pacific led · August 16, 2026

Shangri-La. Watched closely.

dig delivers a live read on the forces shaping brands across social, from creator sparks and product launches to cultural shifts and emerging narratives.

Trending narrative
A creator filming her wedding morning at Shangri-La Boracay pulled 5,011,434 views and captioned it 10/10 would marry again just for this hotel. The single biggest piece of Shangri-La content anywhere is somebody's life event, not a campaign.
Trending now · pulled from dig
Narrative intelligence

The stories driving the Shangri-La conversation.

Narratives, not hashtags. dig surfaces the meaning behind each clip, ranking the stories by momentum and breaking them down by generation.

Trending now · last 7 days

What people really think about Shangri-La right now.

Pre-crisis radar · for comms

The narratives that haven't hit yet.

Early negative signals that give comms a head start before the story spreads.

Emerging signals · last 14 days
See the signals before they break.
The accelerating narratives, who's driving them, and why they matter. Visible only to dig customers.
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Owned content vs. UGC

Who's actually calling the Shangri-La conversation.

The number that should reassure a comms team: a dedicated criticism query returned only 33 relevant posts out of 1,079 analysed. Most brands this size produce far more. Note too that the reach is Asia-Pacific-native, in Vietnamese, Indonesian, Burmese and Filipino as much as English, which is a distribution most Western luxury chains cannot buy.

Owned vs. UGC reach · last 30 days
~20%vs~80%
Owned share · UGC share of Shangri-La TikTok reach (30d)
Shangri-La's own property accounts are excluded here, including @shangrilasydney, whose 2.1M-view post would otherwise sit second on this list. Everything below is a guest or an independent creator.
Top 6 creators · last 7 days
See the creators moving Shangri-La's luxury hotel conversation.
Creator type, narratives, follower counts, and recommended actions.
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The house codes

Milestone stays, the signature views, suites and villas, dining, Fiji, the branded residences. Tracked.

Each part of the Shangri-La conversation with the thread running underneath it, and the thing a brand lead would want to know before a property GM raises it.

Portfolio signal · last 30 days
See every franchise in the house.
Each product line's top narrative and the surprise signal comms may not see coming yet. Visible only to dig customers.
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From signal to next move

The actions your team can take this week.

The creator to engage, the narrative to get ahead of, and the talking point that needs to be ready before the story moves.

Your next moves.
The creator to seed, the narrative to boost, and the talking point to sharpen this week.
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