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Live coverage from TikTok · refreshed daily · August 11, 2026

Alaïa. Watched closely.

dig reads the Alaïa conversation across social every day, and surfaces the shift brand and comms teams need to see first: the negative narrative that's starting to build.

Top emerging negative narrative · flagged by dig today
"I paid thousands and got two left shoes." A viral quality-control saga is spreading, turning one order into a public referendum on luxury fulfilment.
Why it matters: a single creator's clip of receiving two left-footed Alaïa heels has passed 100K views, and her follow-ups keep the story alive as viewers commiserate over the "luxury nightmare" of a defective four-figure purchase. The error sits with the retailer, but the videos put Alaïa's name and QC on blast, and the sold-out replacement stock adds insult, exactly the specific, quotable complaint that hardens into a reputation.
Trending now · pulled from dig
Narrative intelligence

Every story, scored by sentiment.

Narratives, not hashtags. dig classifies each story as positive, negative, or neutral, tells you why, and ties it to the video driving it.

Trending now · last 7 days

What people really think about Alaïa right now.

Pre-crisis radar · for comms

The negative narratives that haven't hit yet.

Early negative signals building under the surface, so comms gets a head start before the story spreads.

Emerging signals · last 14 days
See the signals before they break.
The accelerating negative narratives, who's driving them, and why they matter. Visible only to dig customers.
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Owned content vs. UGC

Who's actually calling the Alaïa conversation.

Creators, not the brand, are setting the tone, which is exactly why a critical narrative can build before comms sees it coming.

Owned vs. UGC reach · last 30 days
4%vs96%
@maisonalaia owned share · creator share of Alaïa TikTok reach (30d)
With 96% of reach in creator hands, the two-left-shoes story from @nic_goncalvesss travels without the brand in the room, and the owned channel has almost no share of voice to reframe it.
Top 6 creators · last 7 days
See the creators moving faster than your owned channel.
Creator type, narratives, follower counts, and recommended actions.
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Across the range

Mesh flats, heels, handbags, fragrance, RTW. Tracked.

Each product line's dominant narrative, its sentiment, and the surprise signal the team may not see coming yet.

Portfolio signal · last 30 days
See every line in the range.
Each line's top narrative and the surprise signal the team may not see coming yet. Visible only to dig customers.
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From signal to next move

The actions your team can take this week.

The narrative to get ahead of, the creator to engage, and the talking point that needs to be ready before the story moves.

Your next moves.
The narrative to defuse, the creator to engage, and the talking point to sharpen this week.
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