Live sample coverage from TikTok · June 9, 2026 · 90-day window

Sallie Mae. Watched in real time.

dig delivers a live read on the forces shaping Sallie Mae across social — from nursing-student debt rants and refusal-to-pay vows to refinancing complaints, payoff strategy videos, and scholarship promotion.

Trending narrative
@lizzienealis's "she didn't know my girl Sallie" post pulled 173K views — but 12 of the 13 top organic Sallie Mae videos this quarter are critical. The brand is being narrated by frustrated borrowers.
Trending now · pulled from dig
Narrative intelligence

The stories driving the Sallie Mae conversation.

Narratives, not hashtags. dig surfaces the meaning behind each clip, ranking the stories by momentum and breaking them down by generation.

Trending now · last 7 days

What people really think about Sallie Mae right now.

Pre-crisis radar · for comms

The narratives that haven't hit yet.

Early negative signals that give comms a head start before the story spreads.

Emerging signals · last 14 days
See the signals before they break.
The accelerating narratives, who's driving them, and why they matter. Visible only to dig customers.
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Owned content vs. UGC

Who's actually calling the Sallie Mae conversation.

The nursing students, debt-rant creators, refinance-denied borrowers, scholarship applicants and personal-finance educators driving Sallie Mae's TikTok conversation.

Owned vs. UGC reach · last 7 days
~1%vs~99%
@salliemae owned share · borrower + creator UGC share (90d)
@lizzienealis's post alone (173K views) outperforms Sallie Mae's owned-channel reach for the quarter. 12 of the top 13 organic Sallie Mae videos in 90 days are critical or rant-formatted. The brand has effectively lost the narrative.
Top 6 creators · last 7 days
See the creators moving faster than your owned channel.
Creator type, narratives, follower counts, and recommended actions. Verified organic posts only.
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Borrower-cohort signal

Nursing students, NP students, HBCU scholars, refinance-denied, payoff-strategists. Tracked.

Each brand's top narrative, plus the surprise signal comms may not see coming yet.

Portfolio signal · last 30 days
See every brand in the portfolio.
Each brand's top narrative and the surprise signal comms may not see coming yet. Visible only to dig customers.
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From signal to next move

The actions your team can take this week.

The creator to engage, the narrative to get ahead of, and the talking point that needs to be ready before the story moves.

Your next moves.
The creator to seed, the narrative to boost, and the talking point to sharpen this week.
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